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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Ace 19

May 23, 2023

5  out of  5 rating by Ace 19
"Jennifer at this Agency was super helpful and amazing at getting me my auto insurance. Everyone that I talked to their is super friendly and Helpful, if anyone is looking for newer rates, they do try to get you the lowest rates possible. Super amazing, Thank You Jennifer!!!"

David Hoppe

May 21, 2023

5  out of  5 rating by David Hoppe
"I switched years ago but came back because they offered me more coverage for 1/3 the cost. I highly recommend Kevin and Justin, they know their stuff."

mike brown

May 18, 2023

5  out of  5 rating by mike brown
"We've been dealing with Jennifer for many years, she's the best. We wouldn't go anywhere else for our insurance needs. usually a phone call or email and it's done!"

Pádraig Madoc II

May 17, 2023

5  out of  5 rating by Pádraig Madoc II
"Kim Hodges is great, thank you!"

Jian Guan

May 13, 2023

5  out of  5 rating by Jian Guan
"I got an excellent experience here with Justin's great help with my auto insurance. The auto insurance price is the lowest as far as I know!!! One friend of mine has decided to transfer his auto insurance to State Farm for the next period after hearing my price LOL."

Kay Stefanski

May 11, 2023

5  out of  5 rating by Kay Stefanski
"Kevin's office has been handling our insurance policies for over 20 years. Jennifer is always there to answer any questions, make recommendations, update our policies, plan for the future--always in a timely manner. I would strongly recommend Kevin and his colleagues to take care of ALL your insurance needs."

Valerie Urban

May 9, 2023

5  out of  5 rating by Valerie Urban
"As someone moving to Ann Arbor from out of state, this office was extremely helpful in making recommendations for my new auto and rental insurance coverage. The process of getting my account set up was was easy and efficient with their help."

Kianna Hedger

May 5, 2023

5  out of  5 rating by Kianna Hedger
"Fantastic service, this is a great office!"

Steva Gruich

May 4, 2023

5  out of  5 rating by Steva Gruich
"Justin Grabowski is an awesome agent I have my car , renters and life insurance thru him and it was quick and easy ! Kimberly Trappe"

Barbara Kennedy

April 20, 2023

5  out of  5 rating by Barbara Kennedy
"Justin is phenomenal! He worked with me, he was relatable and good with remembering previous conversations."

michael kobylczak

April 17, 2023

5  out of  5 rating by michael kobylczak
"Hands down the best insurance company I've ever doubt with. Justin Grabowski at Kevin shettler state farm is a miricle worker !! I'd give 10 stars if I could !"


April 14, 2023

5  out of  5 rating by russelljn81
"I’ve been here 5 months now and my guy Justin has been a hell of an agent. Best move I’ve made"

Jacob Smith

April 14, 2023

5  out of  5 rating by Jacob Smith
"Amanda is truly amazing and professional."

J Derms

April 13, 2023

5  out of  5 rating by J Derms
"Recently switched over to Kevin Shettler's State Farm Insurance. He and his team are fantastic. Saved a bunch of money and can tell already that customer service will be awesome!"

Mark Wenzel

April 10, 2023

5  out of  5 rating by Mark Wenzel
"Kevin Shettler was most responsive today (4/10/23) in helping us get the tax forms (1099s) needed for our CPA. State Farm excels at customer service one again!! --mark and Judy wenzel"

Angel M

April 4, 2023

5  out of  5 rating by Angel M
"Fastest and best priced insurance I have ever gotten! Ask for Kim, she is very patient and will work with you."

Lee Jackson

April 2, 2023

5  out of  5 rating by Lee Jackson
"Best agent I’ve ever worked with"

Jiyao Zhao

March 29, 2023

5  out of  5 rating by Jiyao Zhao
"Professional and patient, shout out to Alexander."

Wenbing WU

March 27, 2023

5  out of  5 rating by Wenbing WU
"good price and nice communications"

Michael Woelpl

March 24, 2023

5  out of  5 rating by Michael Woelpl
"Kevin works swift, efficent and provides excellent advice. He provides important guidance and support for all needs, explains well and is always available in times of need."

Meg Fagan

March 20, 2023

5  out of  5 rating by Meg Fagan
"Amanda and Alex are truly wonderful. They tag teamed, providing knowledge, guidance and the best possible policy."

Alexes Scott

February 24, 2023

5  out of  5 rating by Alexes Scott
"I just recently experienced a total loss, and of course I had lots of questions. When things weren’t going well with the towing company I gave Jennifer a call and she really helped ease my mind on the whole process. She was on top of everything, from ensuring my car was towed to the correct place, to getting me all set up for when I found a replacement vehicle. Jennifer and Alex really made this stressful situation as pleasant as possible and an easy transition. Thank you both so much!"

Joshua Rose

February 17, 2023

5  out of  5 rating by Joshua Rose
"I had several negative experiences trying to acquire liability insurance for my business ranging from not getting a call back or extremely high quotes. One call to Kim Hodges and I quickly had an affordable quote in hand. Thanks again Kim and Kevin!"

daneena anderson

February 15, 2023

5  out of  5 rating by daneena anderson
"Jennifer was so helpful through the whole process while my vehicle was being repaired. She was informative with questions as I was a new customer when my accident occurred, so not truly understanding the process in which the claim was to be handled."


February 11, 2023

5  out of  5 rating by jennysk11
"The service was excellent! They were very professional, asked clarifying questions and was very responsive and they saved me money each month! I highly recommend them!"