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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bruce Rick

December 2, 2023

5  out of  5 rating by Bruce Rick
"She was so helpful and made the process to change over as easy as possible. No complaints here :)"
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Karen Bowns

November 18, 2023

5  out of  5 rating by Karen Bowns
"Thorough.Confident. Coverage! Bought a new home and needed immediate coverage. Kevin made himself available after hours to get the job done. He asked the right questions to be sure we had the right coverage. Your care and service is much appreciated!!"
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Lisa Jackson

November 10, 2023

5  out of  5 rating by Lisa Jackson
"Kevin and his team are amazing! Honest, Earnest and will be there when you need him/them most. If you’re looking for the best, look no further!"
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Philip Atkin

November 8, 2023

5  out of  5 rating by Philip Atkin
"Kevin was incredibly fast and attentive to both our home insurance needs (closed our first house) and Automotive. He was efficient and thorough and got us better rates than any other Quotes. The amount of communication and care he provided in deeply appreciated."
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Mariya and Scott

November 6, 2023

5  out of  5 rating by Mariya and Scott
"we've had a great experience with the Kevin Shettler agency. We usually work with Jennifer, and she has always been responsive and thorough, no matter what kinds of questions we have."
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Stilianos Karagatsoulis

October 27, 2023

5  out of  5 rating by Stilianos Karagatsoulis
"Kevin took the time to explain insurance to me in normal terms. Thank you Kevin and team"
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Susan Margoshes

October 26, 2023

5  out of  5 rating by Susan Margoshes
"Jennifer assisted me in determining the availability of a State Farm homeowner's policy that would cover a potentially difficult to insure property amenity. Efficient, organized and thoughtful: that is Jennifer! I recommend her highly."
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Ashley Lytle

October 24, 2023

5  out of  5 rating by Ashley Lytle
"Jennifer is absolutely amazing!! Went way above and beyond to help me. Took the time to explain my options and highly highly recommend her!!!"
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Olivia Mcbride

October 10, 2023

5  out of  5 rating by Olivia Mcbride
"Jen was amazing help! I felt confident every step of the way! She took the time to explain the steps in ways for me to understand. And was diligent in all she did to get us across the finish line! She is amazing!"
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Dawn M Fisher

October 9, 2023

5  out of  5 rating by Dawn M Fisher
"The people here make the whole process of insurance easier and understandable. I have had various insurances situations that were handled quickly and I am very happy with Kevin and his Staff."
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Dezarae Gavid

October 4, 2023

5  out of  5 rating by Dezarae Gavid
"Made me feel complete and can breath better 🙂 Jennifer was awesome 🙌 Thanks so much 🤧"
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Spike Gronim

October 3, 2023

5  out of  5 rating by Spike Gronim
"Amanda helped me get a great deal on a combination of multiple policies. I combined homeowners, auto, and umbrella policies and saved a ton of money. I also got higher coverage on a few things. Amanda was very helpful and asked me lots of questions about things that may or may not be relevant - for example I work from home do I have clients visit the house? I felt that Amanda was helping me understand different liabilities and which were appropriate for my needs without over-selling me things I didn't need."
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Sarosh Adil

October 3, 2023

5  out of  5 rating by Sarosh Adil
"Always got me covered, I have a home and car policy with SF through Kevin’s agency. Insurance can be found anywhere but customer service is getting harder and harder to find. From the first phone call, Kevin’s team has always taken care of me and have always gone the extra distance to answer my questions. Thank you!"
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Horus Aureus

September 22, 2023

5  out of  5 rating by Horus Aureus
"Jennifer is nice and really helpful!"
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Michael W.

September 15, 2023

5  out of  5 rating by Michael W.
"I came into the office to work with Jennifer Heiemerdinger this past Wednesday through Friday to switch over my insurance from out of state. Jennifer has been friendly, patient, very knowledgeable and answered all my questions until I fully understood what each of my coverages I had meant. Jennifer even stayed about 30 minutes after the office closed until I was taken care of! Jennifer is a rockstar and got my insurance switched over to my new vehicle within minutes. Talk about a true Wonder Woman. Thank you Jennifer!!!! I’m greatly thankful for your service. You rock!"
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Marcia Keefer

September 3, 2023

5  out of  5 rating by Marcia Keefer
"I called this StateFarm office after my insurance company made the decision to no longer handle mobile home insurance. Jennifer was so nice and helpful and knowledgeable. I decided to move my auto insurance to them as well. I would definitely recommend them!"
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Cameron Blakely

August 29, 2023

5  out of  5 rating by Cameron Blakely
"Jennifer was super helpful and went out of her way to coordinate the transfer of my policy from Utah to Michigan. Very kind and attentive staff."
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Dave - Kodiak Emergency Vehicles

July 7, 2023

5  out of  5 rating by Dave - Kodiak Emergency Vehicles
"ABSOLUTELY STELLAR SERVICE! Thank you Kevin and staff for all you do for us!"
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genevieve bentley

July 6, 2023

5  out of  5 rating by genevieve bentley
"Kimberly did great and helped me get my insurance transferred over super cheap!!"
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cozy dino

July 6, 2023

5  out of  5 rating by cozy dino
"Kim Hodges was amazing at getting me set up with my life policy. Definitely recommend"
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Cynthia Cognasse

June 29, 2023

5  out of  5 rating by Cynthia Cognasse
"Kevin Shettler and his staff are always most helpful and go out of their way to assist you when a need may arise. You will be kept apprised of new information regarding changes to Michigan insurance policies via your email or a notice in the mail. Awesome customer service! Thank you! Cynthia Cognasse"
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Zeus Zhang

June 29, 2023

5  out of  5 rating by Zeus Zhang
"Been working with Alex and Amanda. Both are professional, friendly, and responding in a timely manner."
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Joshua Heykoop

June 29, 2023

5  out of  5 rating by Joshua Heykoop
"Kim is the best!!! She has been extremely helpful."
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Green fried tomato

June 29, 2023

5  out of  5 rating by Green fried tomato
"Lowest price we could find. Kim is the best to work with!"
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Pretty Toes

June 29, 2023

5  out of  5 rating by Pretty Toes
"Kim knocked it out of the park with my quote! Thank you so much!"