State Farm® Insurance Agent Kevin Shettler

"Megan was the most helpful and efficient when assisting me with finding information about my policies and proving the documents and information I needed faster than I thought it was even possible. She was very kind when was very stressed. I expected a challenge and she gave the the most calm and efficient outcome as possible. Strongly recommend to give them a call if you need any assistance or have any questions."

"Been a customer for around two years and I always found it easy and convenient working with this office. The rates for the coverage provided are also very competitive. On my latest transaction Jennifer helped me get my insurance sorted for a new car on a short notice pretty late in the day, thank you again."

"Lucas was very transparent and ready to help. I thought I was going to pay a lot more since I did not have insurance for a few years and he gave me way more coverage and a better rate than I thought! Let me add the amount of communication with this business is worth its weight in gold! 10/10 recommended"

"Jennifer Heimerdinger guided us through a complex coverage issue with amazing professionalism and compassion. She is truly a consummate business women who would be an asset to any organization"

"I worked with Lucas and he hooked me up with a great car insurance quote! As a first-time car buyer, I had a ton of questions, but he was super patient and explained everything clearly so I actually understood what was going on. He’s awesome and definitely your go-to guy if you’re looking for someone genuinely helpful!!"

"Lucas was super compassionate and understanding in the call. He is a great active listener and was able to give me the exact coverage I needed. I look forward to working with him."

"I was recently helped by Lucas and he was a considerate as well as understanding. I normally have trouble with agents but he was a nice change."

"I called to switch insurance companies to save money and Amanda was efficient and clear in her explanations of insurance and cost savings. All around pleased with my service so far!"

"Megan is super helpful and kind. She helped me find a policy to insure my wedding ring. Kevin’s team is knowledgeable, personable, and efficient."

"Jennifer at State Farm has been my insurance agent for over 16 years. She provides great service and is always someone I can turn to. Thanks so much Jennifer!"

"Megan M is the best! She saved me money on my car insurance, AND added renters insurance for less than I was previously paying! I also added rental coverage and she made it quick and painless!"

"I live in Muskegon and bought a car in Muskegon for some reason they started my policy in Ann Arbor 3 hours from where I live and now I can’t go into my local office to pay my bill and they’re telling me it’s gonna be anywhere from a few days to a few weeks to transfer all my info over beyond livid since cash is my only payment option, would avoid State Farm at all costs I will be taking my business elsewhere where, Side note upon logging into the app for the first Time my bill was also $180 more than what I was originally quoted, They fixed it but had no answer as to why it was this way to begin with"

"I followed Megan to the new location and she is the BEST! So kind and helpful and I sincerely appreciate her. You can’t go wrong speaking with anyone at this office. They have your best interest at heart! Thanks team!"

"Finding an insurance agent who actually treats you like a human being and not just a policy number is rare, but Kevin Shettler is the real deal. He has been an absolute rock for my family, consistently going above and beyond to make sure we feel supported through whatever life throws at us. Whether we are dealing with the high-stress aftermath of an accident late at night or just need a quick question answered, Kevin is always available and incredibly reliable. Making a claim had never been easier. One of the things I appreciate most is his integrity; I remember standing at a rental car counter feeling pressured to buy all the "extra" daily coverage, but a quick call to Kevin (when he was on vacation too!) saved me hundreds of dollars. He took the time to explain my coverage, proving that he cares more about my financial well-being than just making a sale. If you want professionals that are proactive, honest, and genuinely have your back, Kevin and his team are it!"

"BEWARE! Kevins office is "nice" but incompetent at shepherding a claim through and ensuring any sort of restitution. We had a pipe burst that all parties (from the tradesmen that examined it to a lawyer we hired to represent us) agreed should have been covered by our policy. Instead, because State Farm is underwater due to hail and other claims, it was rejected and we were told that fighting through the courts was the only options. We're now out around $30K. Michigan is also a no fault state, so when you need to hire your own counsel to represent you, you are out the money as well. Notice all the reviews on here (or the majority i read) are about how easy they are to work with when enrolling - they are happy to take your money, but will never help you when you need it."

"I have worked with Jennifer for years, and she is wonderful! Recently bought a new car and she was great in switching policy over and communicating with both myself and the car dealer in making sure everything was taken care of in just an hour or two. She is a great partner to work with!"

"Kevin is not only a great agent, but an incredibly generous person. He has helped me multiple times either after hours or on non-business days. He goes the extra mile for his clients. Would highly recommend!"

"I can't say enough good things about Megan, who went above and beyond in helping me to enroll in State Farm's Medicare supplemental insurance plan. Due to my own unique circumstances, my enrollment turned out to be unexpectedly complicated. The online enrollment system balked, but Megan persisted until she got it to accept me. She stayed late on a Friday afternoon to make sure that I had signed all the necessary documents and that everything was processed correctly. Megan provided superior customer service -- a rare thing nowadays. Besides being determined to overcome obstacles, she is knowledgeable, friendly, kind, and funny. This was my first experience with the Kevin Shettler State Farm Agency and I'm delighted to be their client."

"Kevin has always been great but his advice saved us $17k when our sewer line needed to be replaced. Thanks Kevin!"

"I was paying quite a lot for car insurance with my current policy with Auto Owners and Kim was able to get it lowered significantly! She was very helpful and super nice!"

"Jennifer Heimerdinger is wonderful. Always there when I need her help and works through any issues so it's a win-win. I am very happy to have her as my agent and knowing she has my back. Thank you!!"

"Kim was gracious and helpful during the entire quoting/enrolling process. Great to do business with."

"Megan was incredibly helpful! She helped me with the questions I had on my home & auto insurance. She was a joy to work with!"

"Great office. They got me better insurance for a similar or cheaper rate than I had through progressive. I used them years ago and went away from them when I moved to the Bahamas. Didn't need coverage, only reason I didnt use them when I moved back was a 7 day waiting period and I needed insurance that day. 😅 bad planning got me bad insurance. Great office and Megan has been a dream to work with."

"Megan Is Amazing As She Tries Her Hardest To Make Sure She Gets Everything On Your Checklist For Car Insurance & Life Insurance. She Has Great Customer Service."