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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mallory McFarland

September 3, 2026

5  out of  5
rating by Mallory McFarland
"Kevin is awesome! Highly recommend."
We responded:
"Mallory, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Kelly Dickinson

September 2, 2026

5  out of  5
rating by Kelly Dickinson
"These guys are flexible and helpful. They touch base with me to review my insurance and ensure that I have been given the best coverage. I'm able to do paperwork online since I am in another county. Kevin stepped into his predecessor's role without a hitch.

This has been the most helpful, responsive insurance office I have had in my 29 years of handling my own insurance.

Jennifer is great. Helped me navigate a challenging situation!"
We responded:
"Kelly,
Thank you so much for your kind words! I’m glad to hear that you’ve found our office flexible and helpful, and that being able to handle paperwork online has made things easier for you. Stepping into this role and continuing to provide the level of service you deserve is very important to me. Your trust means a lot, especially after 29 years of managing your own insurance. Please don’t hesitate to reach out anytime—I’m always here to help! Thank you for using the Kevin Shettler State Farm Agency.
-Kevin"
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Lawrence Schneider

September 1, 2026

5  out of  5
rating by Lawrence Schneider
"Jennifer Heimerdinger is an extremely professional and personable person to work with. She showed me how I could save a significant amount of $$ by moving my automobile insurance from USAA where I've had it for more than 60 years to bundle it with my homeowners insurance and my umbrella policy. while keeping the same coverage on my vehicle. I will always ask to work with Jennifer in the future."
We responded:
"Lawrence, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Ann Arbor insurance team is always here and happy to help. "
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Brooke Price

August 21, 2026

5  out of  5
rating by Brooke Price
"Lucas helped me create a policy that worked for me and saved me lots of money. He is super friendly and professional and simplified the whole process. I can’t believe a 45 min phone call saved me so much money!"
We responded:
"Hi Brooke, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Ann Arbor.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Kevin Shettler "
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Kelly O'Connor

August 21, 2026

5  out of  5
rating by Kelly O'Connor
"Had a great experience again with our office of Kevin Shettler, especially working with Jennifer in the office. She is quick to get things done and so helpful at advising on how to optimize a situation to the customer's advantage."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Ann Arbor insurance team. "
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Allan Morales

August 11, 2026

5  out of  5
rating by Allan Morales
"Megan was amazing she was so nice and made the call seem like a favor from a friend. Super amiable and trustworthy!"
We responded:
"Thanks so much for the amazing review, Allan! We really appreciate your support here in Ann Arbor. Just reach out anytime if you need us - we’re here for you. "
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Kit Kunkel

August 7, 2026

5  out of  5
rating by Kit Kunkel
"Awesome service Kimberly was extremely helpful and was able to get me a great rate!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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jane morris

August 5, 2026

5  out of  5
rating by jane morris
"I had an excellent experience working with Lucas Z. at State farm Insurance company. he took the time to review my insurance needs and was able to provide me with a much better rate on my car and home insurance.
Lucas was knowledgeable, patient and answered all of my questions. he made the entire process very smooth.
I truly appreciate his professionalism and definitely the money that he helped me save. hopefully I will not have any issues when it comes to filing a claim but so far so good. I give the Kevin Shettler State Farm Group two 👍🏽👍🏽
☺️"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Kevin Shettler’s team. "
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Steve Narbut

July 31, 2026

5  out of  5
rating by Steve Narbut
"Jennifer is absolutely amazing! She always help us with whatever we need. She always stays in communication and is an absolute joy to talk to."
We responded:
"Steve, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Ann Arbor insurance team! - Your State Farm Agent, Kevin Shettler "
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Susie Rostar

July 15, 2026

5  out of  5
rating by Susie Rostar
"I spoke with an agent named Lucas today not only was he well informed but during our conversation never made me feel rushed or uncomfortable about what their company offered he was most pleasant very attentive to what I needed from an insurance company, I thank you for that and for your your time."
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Heather Kramer

July 1, 2026

5  out of  5
rating by Heather Kramer
"Kevin's office does a great job, they are very friendly and helpful. I highly recommend working with this office...you won't be disappointed!"
We responded:
"Thank you for the fantastic review, Heather! We are always here to help with your insurance needs here in Ann Arbor . "
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fiddlekat

June 20, 2026

4  out of  5
rating by fiddlekat
"Service is always fast and friendly, very helpful"
We responded:
"We really appreciate the 4-star rating, fiddlekat. We are always striving to support our community with honest and helpful insurance services, and your feedback helps us here on State Farm Agent Kevin Shettler’s Team to be able to continue to do so. "
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Lashawn Brown

June 10, 2026

5  out of  5
rating by Lashawn Brown
"Kim Marshall was extremely helpful and polite, the Best representative I have spoken with in a long time, she excellent in explaining and making things clear, truly appreciated and recommended her."
We responded:
"Wow, thank you for the 5-star review, Lashawn! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Lixing Jiang

June 9, 2026

5  out of  5
rating by Lixing Jiang
"Amazing service! Jennifer is super helpful and gets back at my email super quickly:)"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Kevin Shettler’s Team here in Ann Arbor . "
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Danielle Schulz

May 28, 2026

5  out of  5
rating by Danielle Schulz
"Megan was the most helpful and efficient when assisting me with finding information about my policies and proving the documents and information I needed faster than I thought it was even possible. She was very kind when was very stressed. I expected a challenge and she gave the the most calm and efficient outcome as possible. Strongly recommend to give them a call if you need any assistance or have any questions."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Mohieddine Amine

May 27, 2026

5  out of  5
rating by Mohieddine Amine
"Been a customer for around two years and I always found it easy and convenient working with this office. The rates for the coverage provided are also very competitive. On my latest transaction Jennifer helped me get my insurance sorted for a new car on a short notice pretty late in the day, thank you again."
We responded:
"Thank you for your kind review of State Farm Agent Kevin Shettler’s Team. We appreciate it!"
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marley powers

May 14, 2026

5  out of  5
rating by marley powers
"Lucas was very transparent and ready to help.

I thought I was going to pay a lot more since I did not have insurance for a few years and he gave me way more coverage and a better rate than I thought!

Let me add the amount of communication with this business is worth its weight in gold!

10/10 recommended"
We responded:
"Thanks so much for the fantastic rating, marley! We are so glad you had a positive experience with us here on State Farm Agent Kevin Shettler’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Richard Lovernick

May 4, 2026

5  out of  5
rating by Richard Lovernick
"Jennifer Heimerdinger guided us through a complex coverage issue with amazing professionalism and compassion. She is truly a consummate business women who would be an asset to any organization"
We responded:
"Richard, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Kevin Shettler’s Team!"
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Sara Malak

May 1, 2026

5  out of  5
rating by Sara Malak
"I worked with Lucas and he hooked me up with a great car insurance quote! As a first-time car buyer, I had a ton of questions, but he was super patient and explained everything clearly so I actually understood what was going on.
He’s awesome and definitely your go-to guy if you’re looking for someone genuinely helpful!!"
We responded:
"Thank you for the amazing review, Sara! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of Brooke Bosart

Brooke Bosart

May 1, 2026

5  out of  5
rating by Brooke Bosart
"Lucas was super compassionate and understanding in the call. He is a great active listener and was able to give me the exact coverage I needed. I look forward to working with him."
We responded:
"Thank you so much for the 5-star rating, Brooke! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Profile photo of Joy

Joy

May 1, 2026

5  out of  5
rating by Joy
"I was recently helped by Lucas and he was a considerate as well as understanding. I normally have trouble with agents but he was a nice change."
We responded:
"Thank you for the amazing review, Joy! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Magen Kuzma

April 30, 2026

5  out of  5
rating by Magen Kuzma
"I called to switch insurance companies to save money and Amanda was efficient and clear in her explanations of insurance and cost savings. All around pleased with my service so far!"
We responded:
"Thanks so much for the amazing review, Magen! We really appreciate your support here in Ann Arbor . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Alison Grenon

April 29, 2026

5  out of  5
rating by Alison Grenon
"Megan is super helpful and kind. She helped me find a policy to insure my wedding ring. Kevin’s team is knowledgeable, personable, and efficient."
We responded:
"Thank you for the 5-star review, Alison! Here on State Farm Agent Kevin Shettler’s Team, we are proud to serve our community and appreciate your recognition. "
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Allison Jones

April 27, 2026

5  out of  5
rating by Allison Jones
"Jennifer at State Farm has been my insurance agent for over 16 years. She provides great service and is always someone I can turn to. Thanks so much Jennifer!"
We responded:
"Allison, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Kevin Shettler’s Team here in our Ann Arbor office. "
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Ashley Michael

April 24, 2026

5  out of  5
rating by Ashley Michael
"Megan M is the best! She saved me money on my car insurance, AND added renters insurance for less than I was previously paying! I also added rental coverage and she made it quick and painless!"
We responded:
"Thank you for taking the time to leave such a great review, Ashley. We strive for excellence in all things insurance and are grateful for your positive feedback. "