State Farm® Insurance Agent Kevin Shettler
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Rory Wellever
November 4, 2024
5
out of
5
rating by Rory Wellever
"Spencer and Kevin are great; super helpful; very responsive."
Gold Citizen
October 30, 2024
5
out of
5
rating by Gold Citizen
"State farm at this location is the best, been with them for 10+ years and Jennifer always took care of me, finding/accommodating the best rates every time I have a change in life, like adding a vehicle, motorcycle, etc don't hesitate to get a quote and see for yourself. You will be thankful and leave happy."
Zach Mcmunigal
October 16, 2024
5
out of
5
rating by Zach Mcmunigal
"Honest and hard working!"
ZHIYUAN ZHANG
October 11, 2024
5
out of
5
rating by ZHIYUAN ZHANG
"I love Jennifer’s great service and patience."
Stefan Vojvodic
October 1, 2024
5
out of
5
rating by Stefan Vojvodic
"Nicole Boutell and the team did a fantastic job bundling my home and auto insurance. Even after the quote, Nicole helped with finding the perfect balance of what I actually needed. I am very happy with how everything turned out. Thank you!"
Nick Jones
September 27, 2024
5
out of
5
rating by Nick Jones
"Absolutely outstanding agency. Working specifically with Jennifer, she is always great to work with. She's very friendly and knowledgeable, she goes above and beyond every time to help guide us with our insurance needs and explains everything thoroughly. Getting top quality support from Jennifer and others at the Kevin Shettler - State Farm Insurance Agency and using the State Farm app makes me feel safe and secure in my choice to work with them and removes a lot of stress from the process. Couldn't recommend them more!"
Nancy Teatro
September 19, 2024
5
out of
5
rating by Nancy Teatro
"I have been extremely satisfied with the customer service I received from both Alex and Steve. Both were thorough and understanding. I will gladly recommend and refer others to them."
Jason Miller
September 18, 2024
5
out of
5
rating by Jason Miller
"Many would say it is difficult, nigh on impossible to feel excitement over automobile insurance. I however, am here to tell you that I have not felt halcyon days such as this since my girlfriend left me and took the cat. The rates offered at this boutique establishment are nearly good enough to make me forget their departure. Helen, if you’re reading this please give bean some scratches for me. 5 stars if you’re looking for car insurance."
Sammi Martin
August 30, 2024
5
out of
5
rating by Sammi Martin
"Kimberly was my State Farm representative and she does an awesome job! She’s quick, reliable and gets everything done in a timely manner! She’s super friendly and very outgoing making the setup very easy."
Jamie Jennings
August 22, 2024
5
out of
5
rating by Jamie Jennings
"I cannot recommend this agency enough! Alex is quite seriously the best agent that I my spouse and I have ever worked with. The first time getting everything transferred to Michigan, we was incredibly patient on an hour and a half phone call and answered every one of our questions. He's attentive, incredibly kind, and is very communicative. My spouse and I feel so lucky to work with Alex and the rest of the State Farm team at Kevin Shettler! Thank you for all that you all do to make insurance digestible and easy!"
We responded:
"Jamie, Thank you for sharing your positive experience with our agency and specifically highlighting the exceptional service provided by Alex. We are thrilled to hear that he was patient, attentive, and communicative during the transfer process. We consider ourselves lucky to have Alex and the rest of our team at The Kevin Shettler State Farm Agency. We appreciate your trust in us and we are committed to making insurance easy and understandable for our clients. Thank you for taking the time to leave this wonderful review!"
Ali
August 15, 2024
5
out of
5
rating by Ali
"I recently had an excellent experience with State Farm Insurance, and I feel compelled to share my thoughts. From the moment I reached out for assistance, their customer service was exceptional. Jennifer, my representative, was incredibly knowledgeable and friendly, making the entire process much smoother. She genuinely cared about helping me navigate the insurance and claim process. Filing my claim was straightforward, and I appreciated the clear communication throughout. State Farm kept me informed every step of the way, which made a potentially stressful situation much easier to handle. Their online tools and mobile app were user-friendly, allowing me to track my claim and access my policy information quickly. What stood out the most was Jennifer's commitment to customer satisfaction. She took the time to answer all my questions and ensured I felt valued as a customer. Overall, I highly recommend State Farm Insurance, especially if you have the opportunity to work with Jennifer. She made a significant difference in my experience, and I am grateful for her support during my claim process."
We responded:
"Thank you for sharing your excellent experience with the Kevin Shettler State Farm Agency! We appreciate your kind words about Jennifer's exceptional customer service and commitment to your satisfaction. We are glad that our clear communication, user-friendly tools, and mobile app made your claim process easier. We will pass along your feedback to Jennifer and thank her for making a significant difference in your experience. Thank you for recommending State Farm Insurance. We are here for any future insurance needs you may have."
kaydog gritz
August 14, 2024
5
out of
5
rating by kaydog gritz
"Thank You Nicole for saving me so much money! You were an amazing help ! Made my whole day !"
We responded:
"You're welcome! I'm glad Nicole could assist you and help you save money. It's always a pleasure to make a positive impact on someone's day. If you have any more questions or need further assistance, feel free to ask. We appreciate your business, thank you for trusting the Kevin Shettler State Farm Agency. "
Brad Vogel
August 14, 2024
5
out of
5
rating by Brad Vogel
"Working with Kimberly Marshall was a breeze and changing to State Farm has saved me a lot of money."
We responded:
"Brad, We're glad that working with Kimberly was a breeze and that switching to State Farm has saved you money. Thank you for sharing your positive feedback! If you need any further assistance, please don't hesitate to reach out to us. Thank you for your business."
Jim Rosales
August 13, 2024
5
out of
5
rating by Jim Rosales
"Kevin and his team are great to work with. I referred a customer to him and they went out of their way to accommodate them. Great service!"
We responded:
"Jim, We're delighted to hear that you have received good service! Thank you for referring a customer to us. We appreciate your positive feedback and if there's anything else we can assist you with, please let us know."
Maria Murphy
July 26, 2024
5
out of
5
rating by Maria Murphy
"Very kind and helpful!"
We responded:
"Thank you for your kind words and positive feedback! We strive to provide excellent service and assistance to all our customers. Your satisfaction is our top priority. If there's anything else we can assist you with, please don't hesitate to let us know. We appreciate your support! Thank you for trusting the Kevin Shettler State Farm Agency. "
Damus
July 26, 2024
5
out of
5
rating by Damus
"Jennifer was absolutely the best. Safelight technician was giving me the runaround about why he couldn't repair a cracked windshield. After a series of lies (that he was caught in) and inflated pricing for goods not needed, she got me set up with another local glass repair shop (Auto One Glass)that didn't have an issue with my culture (yeah, I went there). Kudos to Jennifer, who deserves a raise, then a bonus, then a paid vacation in Dubai!! Thanks Again"
We responded:
"Thank you for taking the time to share your experience and providing such positive feedback about Jennifer! We're glad to hear that she was able to assist you in finding an alternative glass repair shop that met your needs. We appreciate your kind words and recognition of Jennifer's exceptional service. We will make sure to pass along your feedback to our team. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you again for choosing the Kevin Shettler State Farm Agency. "
Mark Sweeso
July 18, 2024
5
out of
5
rating by Mark Sweeso
"Kevin helped me out in a pinch and notarized several documents for me. Awesome customer service!"
We responded:
"Thank you for your positive review! We're glad Kevin was able to help you with notarizing your documents and provide excellent customer service. We'll make sure to pass along your kind words to him. If you need any further assistance in the future, please don't hesitate to reach out. Thank you for trusting the Kevin Shettler State Farm Agency. "
Maria Angelica
July 16, 2024
5
out of
5
rating by Maria Angelica
"I recently change insurance companies for my vehicles and Nicole has been a great help with helping us with a new insurance quote. She has made it so simple and easy for us. All my concerns were answered, and she saved us some monies!!! Thank you!!!!"
We responded:
"Thank you for sharing your positive experience with Nicole! We're thrilled to hear that she was able to assist you in obtaining a new insurance quote and make the process simple and easy. It's great to know that she addressed all your concerns and even saved you some money in the process. We'll make sure to pass along your appreciation to Nicole. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you again for choosing the Kevin Shettler State Farm Agency for your insurance needs. "
Harminder Sandhu
July 11, 2024
5
out of
5
rating by Harminder Sandhu
"Jennifer is great to work with. She provides excellent customer experience. She is very responsive, provides good advise and easy to work with. I have been with this agency from last 24 years."
We responded:
"Thank you for your positive feedback about Jennifer! We're thrilled to hear that she has consistently provided you with excellent customer experience over the years. It's fantastic to know that she is responsive, provides good advice, and is easy to work with. We appreciate your loyalty to our agency for the past 24 years. We will make sure to pass along your kind words to Jennifer. If there's anything else we can assist you with, please don't hesitate to let us know. Thank you for choosing the Kevin Shettler State Farm Agency. "
Manda Desai
July 7, 2024
5
out of
5
rating by Manda Desai
"I have been with this agency for over 30 years. I have worked extensively with Jennifer for all those years and I haven't found anyone who would match her promptness, her knowledge of Michigan rules and regulations and our needs. She always guided us in choosing the right coverage, whether it was a home or automobiles. Jennifer always went above and beyond to take care of our needs and she always took time to explaine all the details in a way I would understand. I am sad that Jennifer and Kevin Shettler's office will not be handling our insurance needs since I am moving out of state. Anyone who is looking for an insurance agent, I highly recommend Kevin Shettler's office."
We responded:
"Thank you for sharing your long-standing and positive experience with Jennifer and Kevin Shettler's office! We're delighted to hear that Jennifer has consistently provided you with exceptional service over the past 30 years. It's wonderful to know that she has been prompt, knowledgeable about Michigan rules and regulations, and has guided you in choosing the right coverage for your home and automobiles. We appreciate your recommendation of Kevin Shettler's office to others. Although you're moving out of state, we're confident that Jennifer and the team will continue to provide excellent service to their clients. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you for your loyalty and choosing our services for over three decades!"
Dahlia Kouka
July 2, 2024
5
out of
5
rating by Dahlia Kouka
"Jennifer was so great to work with! She was always so kind and knowledgeable! I’m sad we won’t be able to work with her anymore due to our move to another state but she was able to refer someone to us that worked in the same office that was licensed in the state we are going to. She referred Alex and he has been super helpful as well! I love this office and I love how knowledgeable and helpful their team is and I’m happy to be able to continue to work with them. Amazing team!! Thank you guys!!"
We responded:
"Thank you for sharing your wonderful experience working with Jennifer and the team at Kevin Shettler's office! We're glad to hear that Jennifer was always kind and knowledgeable, providing you with excellent service. While it's unfortunate that you won't be able to work with her directly due to your move, we're pleased to know that she was able to refer you to Alex, who has been super helpful. It's great to hear that the office has a knowledgeable and helpful team that you can continue working with. We'll make sure to pass along your kind words to Jennifer, Alex, and the rest of the team. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you for your loyalty and choosing The Kevin Shettler State Farm Agency. "
Hung Le
June 22, 2024
5
out of
5
rating by Hung Le
"Jennifer is really helpful. Thank you"
We responded:
"Thank you for the kind words and feedback. We are happy to hear that Jennifer has been really helpful for you. Thank you for trusting the Kevin Shettler State Farm Agency for your insurance needs. "
Tara Zuluaga
June 20, 2024
5
out of
5
rating by Tara Zuluaga
"I love my State Farm team! Jennifer is always so kind, professional and always on top of things. Thanks guys!!"
We responded:
"We appreciate your kind words about our State Farm office, especially Jennifer! It's great to hear that she consistently demonstrates kindness, professionalism, and efficiency in her work. We'll make sure to pass along your appreciation to Jennifer and the rest of the team. If you have any more feedback or need further assistance, please don't hesitate to reach out. Thank you for choosing State Farm!"
Zhi Jiang
June 13, 2024
5
out of
5
rating by Zhi Jiang
"Very nice and patient, highly recommend."
We responded:
"Thank you for your positive feedback! We're glad to hear that the office was nice and patient. We appreciate your recommendation and if there's anything else we can assist you with, please don't hesitate to let us know. Thank you for your support!"
Nisha Stoken
May 8, 2024
5
out of
5
rating by Nisha Stoken
"The best! Always so helpful, thank you Kevin!"
We responded:
"Nisha, Thank you so much for your review. We are so happy you found the office helpful. Thank you for trusting the Kevin Shettler State Farm Agency for your insurance needs. "