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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Patrice

December 10, 2024

5  out of  5
rating by Patrice
"Kevin is the most helpful Insurance agent we have ever met! We were trying to move some money into an account at state farm and Kevin made calls on our behalf, faxed forms for us, explained everything in simple terms, and spent over an hour helping us. We were very happy with the experience and would highly recommend Kevin."
We responded:
"Dear Patrice, Thank you for your kind words! I was glad to help you with your account and needs. Your recommendation means a lot to me. If you need assistance in the future, don’t hesitate to reach out! Best, Kevin"
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Saline Michigan

December 4, 2024

5  out of  5
rating by Saline Michigan
"Jennifer Heimerdinger works in this office as well and she is so incredibly helpful on answering my questions and being available with fast response times. She's great with directing us on what's best for us in regards to our insurance policy. I highly recommend this office!"
We responded:
"Thank you for your wonderful review! I’m glad to hear that Jennifer has been so helpful and responsive in assisting you with your insurance needs. We strive to provide the best service possible, and your recommendation means a lot to us. If you ever have more questions, feel free to reach out! Best, Kevin"
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tyler deaton

December 3, 2024

5  out of  5
rating by tyler deaton
"My friend Brad referred me to Kim, to get a quote with insurance, so glad I did!! She saved me a lot of money and headaches dealing with progressive. Kim was amazing to work with!!"
We responded:
"Dear Tyler, Thank you for your fantastic review! I'm so glad to hear that Kim was able to help you save money and simplify the process. We appreciate Brad’s referral and are thrilled to have you as part of our community. If you need anything else, don’t hesitate to reach out! Best, Kevin"
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Ken Suminski

November 26, 2024

5  out of  5
rating by Ken Suminski
"Amanda was very helpful, answered all of my questions and provided me with great insurance! What are you waiting for? Get in touch with her today!"
We responded:
"Dear Ken, Thank you for your awesome review! I’m thrilled to hear that Amanda was able to assist you so well and provide you with great insurance. Your recommendation means a lot to us! If you or anyone else has more questions, don’t hesitate to reach out! Best, Kevin"
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Karl

November 25, 2024

5  out of  5
rating by Karl
"Jennifer is the main reason we stay with this agency. Repeatedly looking out for our family in every insurance matter. Goes far and above what is expected. Many thanks and highly recommend."
We responded:
"Karl, Thank you so much for your kind words! I'm delighted to hear that Jennifer has consistently gone above and beyond for your family. We’re lucky to have her on our team, and your recommendation means a lot to us. If you need anything in the future, please don’t hesitate to reach out! Best, Kevin"
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Patti Maki

November 23, 2024

5  out of  5
rating by Patti Maki
"Moving to State Farm for my home and auto insurance has turned out to be an excellent choice. My local agents have been helpful and responsive."
We responded:
"Dear Patti, Thank you for your kind words! I’m delighted to know that your transition to State Farm for your home and auto insurance has been a great decision. It’s wonderful to hear that our local agents have been helpful and responsive. We truly appreciate your trust in us! If you ever need assistance, don’t hesitate to get in touch. Best, Kevin"
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Richard Matchko

November 20, 2024

5  out of  5
rating by Richard Matchko
"Alex was very helpful and explained everything Very clearly And saved me a lot of money Compared to my other insurance company. I would. Highly recommend them."
We responded:
"Dear RIchard, Thank you for your wonderful feedback! I’m glad to hear that Alex was able to help you understand everything clearly and save you money compared to your previous insurance company. Your recommendation means a lot to us! If you have any more questions or need assistance, feel free to reach out. Best, Kevin"
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Wei Zhang

November 16, 2024

5  out of  5
rating by Wei Zhang
"Super helpful agent. No matter how big or small the matter is, they respond very quickly and get it done."
We responded:
"Wei, thank you for the positive feedback, we appreciate having you as a customer."
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Rory Wellever

November 4, 2024

5  out of  5
rating by Rory Wellever
"Spencer and Kevin are great; super helpful; very responsive."
We responded:
"Rory, Thank you for the feedback, we appreciate your business. Thank you for trusting the Kevin Shettler State Farm Insurance Agency. "
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Gold Citizen

October 30, 2024

5  out of  5
rating by Gold Citizen
"State farm at this location is the best, been with them for 10+ years and Jennifer always took care of me, finding/accommodating the best rates every time I have a change in life, like adding a vehicle, motorcycle, etc don't hesitate to get a quote and see for yourself. You will be thankful and leave happy."
We responded:
"Thank you so much for your incredible review! I’m thrilled to hear that you’ve had such a positive experience with Jennifer over the past 10 years. We’re proud to have her on our team, and it’s great to know she’s been able to accommodate your needs through all of life's changes. Your recommendation means a lot to us! If you ever need anything, don’t hesitate to reach out. Best, Kevin"
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Zach Mcmunigal

October 16, 2024

5  out of  5
rating by Zach Mcmunigal
"Honest and hard working!"
We responded:
"Dear Zach, Thank you for your kind words! I truly appreciate your recognition of our honest and hard-working approach. If you need anything or have questions in the future, feel free to reach out! Best, Kevin"
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ZHIYUAN ZHANG

October 11, 2024

5  out of  5
rating by ZHIYUAN ZHANG
"I love Jennifer’s great service and patience."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Stefan Vojvodic

October 1, 2024

5  out of  5
rating by Stefan Vojvodic
"Nicole Boutell and the team did a fantastic job bundling my home and auto insurance. Even after the quote, Nicole helped with finding the perfect balance of what I actually needed. I am very happy with how everything turned out. Thank you!"
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Nick Jones

September 27, 2024

5  out of  5
rating by Nick Jones
"Absolutely outstanding agency. Working specifically with Jennifer, she is always great to work with. She's very friendly and knowledgeable, she goes above and beyond every time to help guide us with our insurance needs and explains everything thoroughly. Getting top quality support from Jennifer and others at the Kevin Shettler - State Farm Insurance Agency and using the State Farm app makes me feel safe and secure in my choice to work with them and removes a lot of stress from the process. Couldn't recommend them more!"
We responded:
"Nick, Thank you so much for taking the time out of your day to leave us feedback. We are happy Jennifer has been great to work with, friendly and knowledgeable. We appreciate your business, thank you for trusting the Kevin Shettler State Farm Agency. "
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Nancy Teatro

September 19, 2024

5  out of  5
rating by Nancy Teatro
"I have been extremely satisfied with the customer service I received from both Alex and Steve. Both were thorough and understanding. I will gladly recommend and refer others to them."
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Jason Miller

September 18, 2024

5  out of  5
rating by Jason Miller
"Many would say it is difficult, nigh on impossible to feel excitement over automobile insurance. I however, am here to tell you that I have not felt halcyon days such as this since my girlfriend left me and took the cat. The rates offered at this boutique establishment are nearly good enough to make me forget their departure. Helen, if you’re reading this please give bean some scratches for me. 5 stars if you’re looking for car insurance."
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Sammi Martin

August 30, 2024

5  out of  5
rating by Sammi Martin
"Kimberly was my State Farm representative and she does an awesome job! She’s quick, reliable and gets everything done in a timely manner! She’s super friendly and very outgoing making the setup very easy."
We responded:
"Dear Sammi, Thank you for your fantastic feedback! I’m so glad to hear that Kimberly provided you with such excellent service. Her quick, reliable, and friendly approach truly makes a difference. We’re lucky to have her on our team! If you need anything else, don’t hesitate to reach out. Best, Kevin"
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Jamie Jennings

August 22, 2024

5  out of  5
rating by Jamie Jennings
"I cannot recommend this agency enough! Alex is quite seriously the best agent that I my spouse and I have ever worked with. The first time getting everything transferred to Michigan, we was incredibly patient on an hour and a half phone call and answered every one of our questions. He's attentive, incredibly kind, and is very communicative. My spouse and I feel so lucky to work with Alex and the rest of the State Farm team at Kevin Shettler! Thank you for all that you all do to make insurance digestible and easy!"
We responded:
"Jamie, Thank you for sharing your positive experience with our agency and specifically highlighting the exceptional service provided by Alex. We are thrilled to hear that he was patient, attentive, and communicative during the transfer process. We consider ourselves lucky to have Alex and the rest of our team at The Kevin Shettler State Farm Agency. We appreciate your trust in us and we are committed to making insurance easy and understandable for our clients. Thank you for taking the time to leave this wonderful review!"
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Ali

August 15, 2024

5  out of  5
rating by Ali
"I recently had an excellent experience with State Farm Insurance, and I feel compelled to share my thoughts. From the moment I reached out for assistance, their customer service was exceptional. Jennifer, my representative, was incredibly knowledgeable and friendly, making the entire process much smoother. She genuinely cared about helping me navigate the insurance and claim process. Filing my claim was straightforward, and I appreciated the clear communication throughout. State Farm kept me informed every step of the way, which made a potentially stressful situation much easier to handle. Their online tools and mobile app were user-friendly, allowing me to track my claim and access my policy information quickly. What stood out the most was Jennifer's commitment to customer satisfaction. She took the time to answer all my questions and ensured I felt valued as a customer. Overall, I highly recommend State Farm Insurance, especially if you have the opportunity to work with Jennifer. She made a significant difference in my experience, and I am grateful for her support during my claim process."
We responded:
"Thank you for sharing your excellent experience with the Kevin Shettler State Farm Agency! We appreciate your kind words about Jennifer's exceptional customer service and commitment to your satisfaction. We are glad that our clear communication, user-friendly tools, and mobile app made your claim process easier. We will pass along your feedback to Jennifer and thank her for making a significant difference in your experience. Thank you for recommending State Farm Insurance. We are here for any future insurance needs you may have."
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kaydog gritz

August 14, 2024

5  out of  5
rating by kaydog gritz
"Thank You Nicole for saving me so much money! You were an amazing help ! Made my whole day !"
We responded:
"You're welcome! I'm glad Nicole could assist you and help you save money. It's always a pleasure to make a positive impact on someone's day. If you have any more questions or need further assistance, feel free to ask. We appreciate your business, thank you for trusting the Kevin Shettler State Farm Agency. "
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Brad Vogel

August 14, 2024

5  out of  5
rating by Brad Vogel
"Working with Kimberly Marshall was a breeze and changing to State Farm has saved me a lot of money."
We responded:
"Brad, We're glad that working with Kimberly was a breeze and that switching to State Farm has saved you money. Thank you for sharing your positive feedback! If you need any further assistance, please don't hesitate to reach out to us. Thank you for your business."
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Jim Rosales

August 13, 2024

5  out of  5
rating by Jim Rosales
"Kevin and his team are great to work with. I referred a customer to him and they went out of their way to accommodate them. Great service!"
We responded:
"Jim, We're delighted to hear that you have received good service! Thank you for referring a customer to us. We appreciate your positive feedback and if there's anything else we can assist you with, please let us know."
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Maria Murphy

July 26, 2024

5  out of  5
rating by Maria Murphy
"Very kind and helpful!"
We responded:
"Thank you for your kind words and positive feedback! We strive to provide excellent service and assistance to all our customers. Your satisfaction is our top priority. If there's anything else we can assist you with, please don't hesitate to let us know. We appreciate your support! Thank you for trusting the Kevin Shettler State Farm Agency. "
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Damus

July 26, 2024

5  out of  5
rating by Damus
"Jennifer was absolutely the best. Safelight technician was giving me the runaround about why he couldn't repair a cracked windshield. After a series of lies (that he was caught in) and inflated pricing for goods not needed, she got me set up with another local glass repair shop (Auto One Glass)that didn't have an issue with my culture (yeah, I went there). Kudos to Jennifer, who deserves a raise, then a bonus, then a paid vacation in Dubai!! Thanks Again"
We responded:
"Thank you for taking the time to share your experience and providing such positive feedback about Jennifer! We're glad to hear that she was able to assist you in finding an alternative glass repair shop that met your needs. We appreciate your kind words and recognition of Jennifer's exceptional service. We will make sure to pass along your feedback to our team. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you again for choosing the Kevin Shettler State Farm Agency. "
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Mark Sweeso

July 18, 2024

5  out of  5
rating by Mark Sweeso
"Kevin helped me out in a pinch and notarized several documents for me. Awesome customer service!"
We responded:
"Thank you for your positive review! We're glad Kevin was able to help you with notarizing your documents and provide excellent customer service. We'll make sure to pass along your kind words to him. If you need any further assistance in the future, please don't hesitate to reach out. Thank you for trusting the Kevin Shettler State Farm Agency. "