State Farm® Insurance Agent Kevin Shettler
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sammi Martin
August 30, 2024
"Kimberly was my State Farm representative and she does an awesome job! She’s quick, reliable and gets everything done in a timely manner! She’s super friendly and very outgoing making the setup very easy."
Jamie Jennings
August 22, 2024
"I cannot recommend this agency enough! Alex is quite seriously the best agent that I my spouse and I have ever worked with. The first time getting everything transferred to Michigan, we was incredibly patient on an hour and a half phone call and answered every one of our questions. He's attentive, incredibly kind, and is very communicative. My spouse and I feel so lucky to work with Alex and the rest of the State Farm team at Kevin Shettler! Thank you for all that you all do to make insurance digestible and easy!"
"Jamie, Thank you for sharing your positive experience with our agency and specifically highlighting the exceptional service provided by Alex. We are thrilled to hear that he was patient, attentive, and communicative during the transfer process. We consider ourselves lucky to have Alex and the rest of our team at The Kevin Shettler State Farm Agency. We appreciate your trust in us and we are committed to making insurance easy and understandable for our clients. Thank you for taking the time to leave this wonderful review!"
Ali
August 15, 2024
"I recently had an excellent experience with State Farm Insurance, and I feel compelled to share my thoughts. From the moment I reached out for assistance, their customer service was exceptional. Jennifer, my representative, was incredibly knowledgeable and friendly, making the entire process much smoother. She genuinely cared about helping me navigate the insurance and claim process. Filing my claim was straightforward, and I appreciated the clear communication throughout. State Farm kept me informed every step of the way, which made a potentially stressful situation much easier to handle. Their online tools and mobile app were user-friendly, allowing me to track my claim and access my policy information quickly. What stood out the most was Jennifer's commitment to customer satisfaction. She took the time to answer all my questions and ensured I felt valued as a customer. Overall, I highly recommend State Farm Insurance, especially if you have the opportunity to work with Jennifer. She made a significant difference in my experience, and I am grateful for her support during my claim process."
"Thank you for sharing your excellent experience with the Kevin Shettler State Farm Agency! We appreciate your kind words about Jennifer's exceptional customer service and commitment to your satisfaction. We are glad that our clear communication, user-friendly tools, and mobile app made your claim process easier. We will pass along your feedback to Jennifer and thank her for making a significant difference in your experience. Thank you for recommending State Farm Insurance. We are here for any future insurance needs you may have."
kaydog gritz
August 14, 2024
"Thank You Nicole for saving me so much money! You were an amazing help ! Made my whole day !"
"You're welcome! I'm glad Nicole could assist you and help you save money. It's always a pleasure to make a positive impact on someone's day. If you have any more questions or need further assistance, feel free to ask. We appreciate your business, thank you for trusting the Kevin Shettler State Farm Agency. "
Brad Vogel
August 14, 2024
"Working with Kimberly Marshall was a breeze and changing to State Farm has saved me a lot of money."
"Brad, We're glad that working with Kimberly was a breeze and that switching to State Farm has saved you money. Thank you for sharing your positive feedback! If you need any further assistance, please don't hesitate to reach out to us. Thank you for your business."
Jim Rosales
August 13, 2024
"Kevin and his team are great to work with. I referred a customer to him and they went out of their way to accommodate them. Great service!"
"Jim, We're delighted to hear that you have received good service! Thank you for referring a customer to us. We appreciate your positive feedback and if there's anything else we can assist you with, please let us know."
Maria Murphy
July 26, 2024
"Very kind and helpful!"
"Thank you for your kind words and positive feedback! We strive to provide excellent service and assistance to all our customers. Your satisfaction is our top priority. If there's anything else we can assist you with, please don't hesitate to let us know. We appreciate your support! Thank you for trusting the Kevin Shettler State Farm Agency. "
Damus
July 26, 2024
"Jennifer was absolutely the best. Safelight technician was giving me the runaround about why he couldn't repair a cracked windshield. After a series of lies (that he was caught in) and inflated pricing for goods not needed, she got me set up with another local glass repair shop (Auto One Glass)that didn't have an issue with my culture (yeah, I went there). Kudos to Jennifer, who deserves a raise, then a bonus, then a paid vacation in Dubai!! Thanks Again"
"Thank you for taking the time to share your experience and providing such positive feedback about Jennifer! We're glad to hear that she was able to assist you in finding an alternative glass repair shop that met your needs. We appreciate your kind words and recognition of Jennifer's exceptional service. We will make sure to pass along your feedback to our team. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you again for choosing the Kevin Shettler State Farm Agency. "
Mark Sweeso
July 18, 2024
"Kevin helped me out in a pinch and notarized several documents for me. Awesome customer service!"
"Thank you for your positive review! We're glad Kevin was able to help you with notarizing your documents and provide excellent customer service. We'll make sure to pass along your kind words to him. If you need any further assistance in the future, please don't hesitate to reach out. Thank you for trusting the Kevin Shettler State Farm Agency. "
Maria Angelica
July 16, 2024
"I recently change insurance companies for my vehicles and Nicole has been a great help with helping us with a new insurance quote. She has made it so simple and easy for us. All my concerns were answered, and she saved us some monies!!! Thank you!!!!"
"Thank you for sharing your positive experience with Nicole! We're thrilled to hear that she was able to assist you in obtaining a new insurance quote and make the process simple and easy. It's great to know that she addressed all your concerns and even saved you some money in the process. We'll make sure to pass along your appreciation to Nicole. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you again for choosing the Kevin Shettler State Farm Agency for your insurance needs. "
Harminder Sandhu
July 11, 2024
"Jennifer is great to work with. She provides excellent customer experience. She is very responsive, provides good advise and easy to work with. I have been with this agency from last 24 years."
"Thank you for your positive feedback about Jennifer! We're thrilled to hear that she has consistently provided you with excellent customer experience over the years. It's fantastic to know that she is responsive, provides good advice, and is easy to work with. We appreciate your loyalty to our agency for the past 24 years. We will make sure to pass along your kind words to Jennifer. If there's anything else we can assist you with, please don't hesitate to let us know. Thank you for choosing the Kevin Shettler State Farm Agency. "
Manda Desai
July 7, 2024
"I have been with this agency for over 30 years. I have worked extensively with Jennifer for all those years and I haven't found anyone who would match her promptness, her knowledge of Michigan rules and regulations and our needs. She always guided us in choosing the right coverage, whether it was a home or automobiles. Jennifer always went above and beyond to take care of our needs and she always took time to explaine all the details in a way I would understand. I am sad that Jennifer and Kevin Shettler's office will not be handling our insurance needs since I am moving out of state. Anyone who is looking for an insurance agent, I highly recommend Kevin Shettler's office."
"Thank you for sharing your long-standing and positive experience with Jennifer and Kevin Shettler's office! We're delighted to hear that Jennifer has consistently provided you with exceptional service over the past 30 years. It's wonderful to know that she has been prompt, knowledgeable about Michigan rules and regulations, and has guided you in choosing the right coverage for your home and automobiles. We appreciate your recommendation of Kevin Shettler's office to others. Although you're moving out of state, we're confident that Jennifer and the team will continue to provide excellent service to their clients. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you for your loyalty and choosing our services for over three decades!"
Dahlia Kouka
July 2, 2024
"Jennifer was so great to work with! She was always so kind and knowledgeable! I’m sad we won’t be able to work with her anymore due to our move to another state but she was able to refer someone to us that worked in the same office that was licensed in the state we are going to. She referred Alex and he has been super helpful as well! I love this office and I love how knowledgeable and helpful their team is and I’m happy to be able to continue to work with them. Amazing team!! Thank you guys!!"
"Thank you for sharing your wonderful experience working with Jennifer and the team at Kevin Shettler's office! We're glad to hear that Jennifer was always kind and knowledgeable, providing you with excellent service. While it's unfortunate that you won't be able to work with her directly due to your move, we're pleased to know that she was able to refer you to Alex, who has been super helpful. It's great to hear that the office has a knowledgeable and helpful team that you can continue working with. We'll make sure to pass along your kind words to Jennifer, Alex, and the rest of the team. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you for your loyalty and choosing The Kevin Shettler State Farm Agency. "
Hung Le
June 22, 2024
"Jennifer is really helpful. Thank you"
"Thank you for the kind words and feedback. We are happy to hear that Jennifer has been really helpful for you. Thank you for trusting the Kevin Shettler State Farm Agency for your insurance needs. "
Tara Zuluaga
June 20, 2024
"I love my State Farm team! Jennifer is always so kind, professional and always on top of things. Thanks guys!!"
"We appreciate your kind words about our State Farm office, especially Jennifer! It's great to hear that she consistently demonstrates kindness, professionalism, and efficiency in her work. We'll make sure to pass along your appreciation to Jennifer and the rest of the team. If you have any more feedback or need further assistance, please don't hesitate to reach out. Thank you for choosing State Farm!"
Zhi Jiang
June 13, 2024
"Very nice and patient, highly recommend."
"Thank you for your positive feedback! We're glad to hear that the office was nice and patient. We appreciate your recommendation and if there's anything else we can assist you with, please don't hesitate to let us know. Thank you for your support!"
Nisha Stoken
May 8, 2024
"The best! Always so helpful, thank you Kevin!"
"Nisha, Thank you so much for your review. We are so happy you found the office helpful. Thank you for trusting the Kevin Shettler State Farm Agency for your insurance needs. "
Brad Griffin
May 8, 2024
"Kevin and his team are very helpful and knowledgeable and were able to save me money and find me better coverage for my home and auto! Thanks, Kevin!"
"Dear Brad, Thank you so much for taking the time to leave such a positive review for us. We're thrilled to hear that we were able to assist you in finding better coverage for your home and auto while also saving you money. We take pride in their expertise and dedication to providing excellent service. Your feedback is greatly appreciated, if you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! Best regards, Kevin "
Matthew Miller
April 25, 2024
"Nicole Boutell and Amanda were both very kind and helpful in helping me switch over multiple policies to Kevin Shettler State Farm. They were a pleasure to work with and gave good rates! I look forward to recommending them to anyone who will listen."
"Dear Matthew, Thank you for taking the time to leave such a positive review about Nicole Boutell, Amanda, and the Kevin Shettler State Farm Agency. We're delighted to hear that Nicole and Amanda were kind and helpful in assisting you with switching multiple policies. It's great to know that they provided you with good rates and made the process a pleasure for you. We truly appreciate your recommendation and are grateful for your support. If there's anything else we can do for you or anyone you know, please don't hesitate to reach out. We're here to help! Best regards, Kevin"
Hugh Russell
April 25, 2024
"Jennifer is the best and always helpful and pleasant."
"Dear Hugh, Thank you for your wonderful review! We couldn't agree more - Jennifer is truly the best. Her helpfulness and pleasant demeanor are always appreciated by our team and customers alike. We're glad to hear that she has been able to assist you in a positive way. If there's anything else we can do for you, please don't hesitate to let us know. We value your continued support and look forward to serving you again in the future. Thank you again for trusting the Kevin Shettler State Farm Agency. Best regards, Kevin "
Nia Roumanis
April 16, 2024
"Jennifer W Heimerdinger went above and beyond to help my family out with an insurance issue. I say this with much gratitude. We need more agents like her. Thanks so much Jennifer!"
"Dear Nia, Thank you for your heartfelt review! We truly appreciate your kind words about Jennifer W Heimerdinger. It's wonderful to hear that she went above and beyond to assist your family with an insurance issue, and we're grateful for your gratitude. Jennifer is indeed an exceptional agent, and we're lucky to have her on our team. We will make sure to pass along your appreciation to her. If there's anything else we can do for you or if you have any further questions, please don't hesitate to reach out. Thank you again for your support, and we're here to help whenever you need us! Best regards, Kevin "
Fe fe
April 15, 2024
"Professional, efficient and knowledgeable, Thanks Nicole for all your help!"
"Dear Felicia, Thank you for your wonderful review! We're thrilled to hear that Nicole provided you with professional, efficient, and knowledgeable assistance. It's great to know that she was able to help you effectively. We will make sure to pass along your kind words to Nicole. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future! Thank you for trusting the Kevin Shettler State Farm Agency for your insurance needs. Best regards, Kevin "
Brenton Weiss
April 5, 2024
"Kim was an absolute pleasure to work with. She was very quick to assist, geared towards building a quote based on my needs, and was extremely pleasant to work with."
"Dear Brenton, Thank you for your fantastic review! We're delighted to hear that Kim was an absolute pleasure to work with. Her quick assistance, tailored quote based on your needs, and pleasant demeanor are all qualities that we strive for in our team members. We will be sure to pass along your kind words to Kim. If there's anything else we can do for you or if you have any further questions, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future! Best regards, Kevin"
Aj Smith
March 25, 2024
"Worked with Amanda Smith. She provided excellent service with a personal touch, including a face-to-face meeting to answer all of our questions. Outstanding!"
"Aj, Thank you for taking the time to leave a review! We're thrilled to hear that you had a positive experience working with Amanda Smith. We pride ourselves on providing excellent service with a personal touch, and we're glad that Amanda went above and beyond to meet your needs. We appreciate your feedback and look forward to assisting you again in the future. -Kevin"
Daniel Frandle
March 24, 2024
"Amanda helped me and my wife get a great deal on combined car and rental insurance. She was very knowledgeable and quick with getting us situated. Would recommend to everyone to check out this office. Very satisfied."
"Daniel, Thank you for sharing your experience working with Amanda! We're delighted to hear that she was able to help you and your wife find a great deal on combined car and rental insurance. It's wonderful to know that Amanda's knowledge and efficiency made the process smooth for you. We truly appreciate your recommendation and are thrilled that you are satisfied with our office. If you have any further insurance needs, please don't hesitate to reach out. Thank you for choosing the Kevin Shettler State Farm Agency. -Kevin"