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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Maria Angelica

Maria Angelica

July 16, 2024

5  out of  5 rating by Maria Angelica
"I recently change insurance companies for my vehicles and Nicole has been a great help with helping us with a new insurance quote. She has made it so simple and easy for us. All my concerns were answered, and she saved us some monies!!! Thank you!!!!"
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Harminder Sandhu

July 11, 2024

5  out of  5 rating by Harminder Sandhu
"Jennifer is great to work with. She provides excellent customer experience. She is very responsive, provides good advise and easy to work with. I have been with this agency from last 24 years."
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Manda Desai

July 7, 2024

5  out of  5 rating by Manda Desai
"I have been with this agency for over 30 years. I have worked extensively with Jennifer for all those years and I haven't found anyone who would match her promptness, her knowledge of Michigan rules and regulations and our needs. She always guided us in choosing the right coverage, whether it was a home or automobiles. Jennifer always went above and beyond to take care of our needs and she always took time to explaine all the details in a way I would understand. I am sad that Jennifer and Kevin Shettler's office will not be handling our insurance needs since I am moving out of state. Anyone who is looking for an insurance agent, I highly recommend Kevin Shettler's office."
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Dahlia Kouka

July 2, 2024

5  out of  5 rating by Dahlia Kouka
"Jennifer was so great to work with! She was always so kind and knowledgeable! I’m sad we won’t be able to work with her anymore due to our move to another state but she was able to refer someone to us that worked in the same office that was licensed in the state we are going to. She referred Alex and he has been super helpful as well! I love this office and I love how knowledgeable and helpful their team is and I’m happy to be able to continue to work with them. Amazing team!! Thank you guys!!"
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Hung Le

June 22, 2024

5  out of  5 rating by Hung Le
"Jennifer is really helpful. Thank you"
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Tara Zuluaga

June 20, 2024

5  out of  5 rating by Tara Zuluaga
"I love my State Farm team! Jennifer is always so kind, professional and always on top of things. Thanks guys!!"
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Zhi Jiang

June 13, 2024

5  out of  5 rating by Zhi Jiang
"Very nice and patient, highly recommend."
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Nisha Stoken

May 8, 2024

5  out of  5 rating by Nisha Stoken
"The best! Always so helpful, thank you Kevin!"
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Brad Griffin

May 8, 2024

5  out of  5 rating by Brad Griffin
"Kevin and his team are very helpful and knowledgeable and were able to save me money and find me better coverage for my home and auto! Thanks, Kevin!"
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Matthew Miller

April 25, 2024

5  out of  5 rating by Matthew Miller
"Nicole Boutell and Amanda were both very kind and helpful in helping me switch over multiple policies to Kevin Shettler State Farm. They were a pleasure to work with and gave good rates! I look forward to recommending them to anyone who will listen."
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Hugh Russell

April 25, 2024

5  out of  5 rating by Hugh Russell
"Jennifer is the best and always helpful and pleasant."
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Nia Roumanis

April 16, 2024

5  out of  5 rating by Nia Roumanis
"Jennifer W Heimerdinger went above and beyond to help my family out with an insurance issue. I say this with much gratitude. We need more agents like her. Thanks so much Jennifer!"
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Fe fe

April 15, 2024

5  out of  5 rating by Fe fe
"Professional, efficient and knowledgeable, Thanks Nicole for all your help!"
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Brenton Weiss

April 5, 2024

5  out of  5 rating by Brenton Weiss
"Kim was an absolute pleasure to work with. She was very quick to assist, geared towards building a quote based on my needs, and was extremely pleasant to work with."
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Aj Smith

March 25, 2024

5  out of  5 rating by Aj Smith
"Worked with Amanda Smith. She provided excellent service with a personal touch, including a face-to-face meeting to answer all of our questions. Outstanding!"
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Daniel Frandle

March 24, 2024

5  out of  5 rating by Daniel Frandle
"Amanda helped me and my wife get a great deal on combined car and rental insurance. She was very knowledgeable and quick with getting us situated. Would recommend to everyone to check out this office. Very satisfied."
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Tiffeny Vires

March 22, 2024

5  out of  5 rating by Tiffeny Vires
"Just want to share my experience with Nicole, for starters, she’s absolutely fabulous. She is kind, compassionate, very wise on everything that she knows and if she does not know, she will ask and that’s amazing to me. Nicole and Kim worked so hard to make sure that we got the best deal and the lowest rates and I could not be happier. I have cut my insurance bill almost in half with them and that’s amazing. Thank you all so very much! Sincerely, Tiffeny Vires"
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constance cando

March 8, 2024

5  out of  5 rating by constance cando
"I have had State Farm insurance with Kevin Shettler for over four years now. I am very comfortable when l ask them for information or paperwork. Today l called Kevin's office, Jennifer answered and set up a communication with my apartment manager about my renters insurance. She was very professional and resolved the issue. Jennifer also is sending me a paper copy of my proof of insurance as l do not have a printer. My insurance for car and renters has been extremely reasonable compared my former carrier. Any interaction with Kevin's office is always pleasant for me. Constance Shunk"
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Jerry Grady

February 24, 2024

5  out of  5 rating by Jerry Grady
"I have been with this agency for 35 years and can say without a doubt, they have been the best one could ask for. Jennifer has always been on top of anything we need and has never let us down. In todays world, customer service is lacking, but with Jennifer she sets the bar on customer service. If you are looking for an agency that will put you first, this is the agency for you."
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Sevin Hendryx

February 16, 2024

5  out of  5 rating by Sevin Hendryx
"Nicole was awesome!"
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Sheri White

February 15, 2024

5  out of  5 rating by Sheri White
"Quick and friendly quote and great prices!"
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Tabitha Heft

February 15, 2024

5  out of  5 rating by Tabitha Heft
"Excellent customer service"
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julisa alvarado

February 15, 2024

5  out of  5 rating by julisa alvarado
"Great customer service!!!!!"
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Jeannine Hodges

February 15, 2024

5  out of  5 rating by Jeannine Hodges
"State Farm, insuring customers for over 100 years. Kimberly is great."
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mollie boutell

February 15, 2024

5  out of  5 rating by mollie boutell
"Kimberly Marshall was amazing! Thanks for all the help!"